At Smartplus, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, smartplus.com.sa.
1. Information We Collect
- Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and other contact details when you create an account, make a purchase, or contact us for support.
- Payment Information: When you make a purchase, we collect payment details necessary to process your order. This may include credit card information or other payment details. We do not store payment information on our servers; it is securely processed by third-party payment providers.
- Technical Data: We collect information about your device, browser, IP address, and how you interact with our website. This helps us to improve our services and user experience.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect data on how you use our website, your preferences, and to enhance your browsing experience.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing Communications: To send you promotional materials, newsletters, and other communications that may be of interest to you. You can opt-out of these communications at any time.
- Website Improvement: To analyze website usage and improve our website’s functionality, content, and design.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Share Your Information
We may share your information with:
- Service Providers: We work with third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting our business. These providers have access to your information only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4. Your Rights
You have the following rights concerning your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete information we have about you.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.
5. Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
7. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Smartplus